FAQ

Do you ship outside the U.S?

We typically do ship worldwide, but we've had a lot of issues in the last few months with our international shipping, including a lot of lost packages that we've either had to refund or reship at a high cost. We've temporarily stopped shipping internationally until we can figure out what's going on with our shipping partners.
We'll most likely look for international wholesale partners moving forward that we can sell bulk product so that the shipping becomes less of an issue!

How do I get free U.S shipping?

Orders of $75 or more will qualify for free shipping.

When will my order ship?

Dust jacket and books usually ship in 2-3 business days. Apparel orders usually ship in 4-5 business days. During new product launches and sales, shipping can take up to 7 days. Order that include both dust jackets and shirts will ship in two packages.

How long does shipping take?

For contiguous USA, once shipped, your order should arrive within 2 to 6 business days.

What payment methods do you accept?

We accept credit cards, debit cards, PayPal and Amazon Pay. 

What if my package is stolen?

Nerdy Ink is not responsible for stolen packages. If a delivered package is stolen, it is the responsibility of the customer to file a report with the authorities or USPS.

What Is Your Return Policy?

If you aren't 100% happy with your purchase, we'll gladly setup an exchange or return.

Due to the high price of shipping and duties, we will only refund the cost of the product for International orders.

To initiate a return simply reach out to our customer service team at hello@nerdy.ink or via our contact page and let them know why the product didn’t work for you.

What if I have a problem with an order?

All packages will have a tracking number, but sometimes things still get lost or damaged. If you have a lost or damaged package, or anything else goes wrong, please let us know right away.

If an order is returned to sender due to an incorrect address, the customer is responsible for paying to reship the order.

We stand behind everything we do, and will make it right. You can email us at hello@nerdy.ink, or contact us here.