FAQ

We ship anywhere in the world. International shipping starts at $7 and may increase depending on the weight of your order. We ship via DHL, but your local post will be in charge of final delivery. Shipping usually take 7 to 21 business days for international orders.

In most cases, VAT and customs fees will not apply due to the relatively low value of the shipment. However, we still encourage checking the customs and VAT laws of your local region before making a purchase.

Prepaid return labels are not provided for International customers. The return shipping cost is the responsibility of the customer.

Orders of $35 or more will qualify for free shipping.

We shoot to have orders processed and out the door within 48 hours. Orders placed on Friday most likely won't ship out until the following Monday. You'll receive a confirmation email with tracking information when your order is shipped.

For contiguous USA, once shipped, your order should arrive within 2 to 6 business days.

We accept credit cards, debit cards, PayPal and Amazon Pay.

If you are not completely satisfied with the items you received, we will gladly process an exchange or return within 30 days.

To initiate a return simply reach out to our customer service team at hello@nerdy.ink or via our contact page and let them know why the product didn’t work for you. They will provide you with a prepaid return label.

Prepaid return labels are not provided for International customers. The return shipping cost is the responsibility of the customer.

All packages will have a tracking number, but sometimes things still get lost or damaged. If you have a lost or damaged package, please let us know within 30 days.

We stand behind everything we do, and will make it right. You can email us at hello@nerdy.ink, or contact us here.